Aggregation of Complaints in the Cloud Outsourcing Services


Aggregation of Complaints in the Cloud Outsourcing Services

S. Rajalakshmi, P. Madhubala

S. Rajalakshmi, P. Madhubala "Aggregation of Complaints in the Cloud Outsourcing Services" Published in International Journal of Trend in Research and Development (IJTRD), ISSN: 2394-9333, Special Issue | NCPCIT-18 , September 2018, URL: http://www.ijtrd.com/papers/IJTRD17973.pdf

This paper deals with the service provided in cloud. According to NIST(National Institute of standards and technology), the cloud is defined as on-demand network access to a shared pool of computing resources such as networks, servers, storage, applications and service. If the service is not satisfied (or) not durable, the business sectors are allowed to feed a complaint to the service providers in the cloud. So, This provides a minimal management effort or service provider interaction. A complaint cloud is maintained to store the complaints of the internal services and external service to outsource.

Cloud, Service providers, Complaint, Services.


Special Issue | NCPCIT-18 , September 2018

2394-9333

IJTRD17973