Yoseph Abate and Dr. Manjunath Gadiparthi, Dr. P.G.V Suresh Kumar, Lisanum Tebikew,, In Soo Hwang and Yoseph Berhanu
In developing countries people use mobile phones as the main computation device and hence the realization of m-Government will become a necessity rather than an option when e-Government services are deployed. Like many developing countries, Ethiopia could benefit from m-Government solutions that are quickly emerging as the new frontier of service delivery, and transforming Government by making public services more accessible to its citizens. Many service models are appearing with the particular scenarios for each nation, and Ethiopia also needs a unique model encompassing its current e-Government development level, cultural and technological environment. At present we portrayed the lessons learned from Korean mobile-based extensions of its existing successful e-Government services. In the analysis, we showed the practical reasons for the dimension of its mobile implementation as compared to its desktop applications services. The best practices of Korean m-Government services include Government Integrated Data Center, Electronic Customs Clearance Systems and National Education Information Systems. We also depicted how Ethiopia can realize such mobile based services and indicated the appropriate areas where such implementations are advisable. Finally, we suggested the best practices in creating the right skill in the software developers and IT community for the realization of e-Government with the accentuation of m-Government solutions.
e-Government survey, m-Government, Service, e-Government/m-Government Framework, mobile app