Akbar Badpa, Juhana Salim, Jamaiah Yahaya, Taravat Peyvandi and Maryam Mahdinezhad
Knowledge management system (KMS), as a class of information system, provides the proper infrastructure for knowledge management (KM) practices and processes in organizations. KMS supports KM in knowledge creation, sharing, transfer, and dissemination. In the context of oil and gas industry, although the companies are vastly investing in KMS development, there are a lot of issues with KMS implementation, adoption and usage. Many studies have been carried out on KMS; however, very few review studies have been conducted using systematic literature review. In the context of oil and gas industry, such a review of the KMS researches is almost absent in literature. Therefore, the current paper reviews 25 state-of-the art studies on KMS concerning the focus, methods (quantitative or qualitative) and approaches (variance or process) through systematic literature review. The review of the studies indicates that they have mostly adopted qualitative method and process approach. The study has implication for stakeholders and researchers.
Knowledge Management, Knowledge Management System, Information Technology, Information Science , Oil and Gas Industry.